Privacy Policy
Privacy Policy
Appleshine operates the online store at appleshine.us and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, subscribe to communications, or otherwise use the Services.
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. Personal information we collect
We collect information you provide to us, information collected automatically when you use the Services, and information we receive from service providers and other third parties.
Information you provide directly
- Contact information: your name, email address, telephone number, billing address, shipping address, and other contact details.
- Order and transaction information: products purchased, order details, delivery instructions, returns or exchanges, payment status, and related communications. Payment card details are generally processed by our payment providers rather than stored directly by us.
- Account information: login credentials, saved addresses, preferences, and other information associated with an account, if you create one.
- Communications: information you provide when you contact us, submit a form, request support, leave a review, or communicate with us through email, SMS, or other channels.
- Marketing preferences: your choices about receiving promotional messages and the information you provide when entering a promotion, giveaway, or survey.
Information collected automatically
When you browse the Services, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring pages, pages or products viewed, links clicked, approximate location, and the date and time of your visit. We may collect this information through cookies, pixels, tags, software development kits, and similar technologies.
Information from other sources
We may receive information from Shopify and other service providers that support our store, payment processors, shipping and fulfillment partners, advertising or analytics providers, social media platforms, fraud-prevention services, and other third parties, consistent with applicable law.
2. Cookies and similar technologies
We use cookies and similar technologies to operate the Services, remember your preferences, keep items in your cart, understand how visitors use the store, help prevent fraud, and support relevant advertising where permitted. Some cookies are necessary for the store to function. Other cookies may be provided by analytics, advertising, social media, or other third-party services.
Your browser may allow you to control or delete cookies. Blocking some cookies may affect the availability or functionality of parts of the Services. Where required by law, we will provide additional choices or consent controls for non-essential cookies.
3. How we use personal information
We may use personal information to:
- provide, operate, maintain, and improve the Services;
- process and fulfill orders, payments, returns, refunds, exchanges, shipping, and delivery;
- create and manage customer accounts and store preferences;
- communicate with you about orders, products, customer service, account activity, policies, and administrative matters;
- send promotional communications, when permitted by law and consistent with your marketing choices;
- personalize content, offers, and shopping experiences;
- analyze traffic, performance, trends, and customer interactions;
- detect, investigate, and prevent fraud, abuse, security incidents, and other harmful or unlawful activity;
- protect the rights, safety, property, and security of our customers, business, and Services;
- comply with legal obligations, respond to lawful requests, and enforce our agreements; and
- carry out other purposes disclosed at the time information is collected or with your consent.
4. How we disclose personal information
We may disclose personal information as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Shopify and technology providers that host, operate, secure, and support our ecommerce store;
- payment processors and financial institutions that process transactions and help prevent payment fraud;
- shipping, fulfillment, and logistics providers that deliver orders and manage returns;
- service providers that support customer service, email or SMS communications, analytics, advertising, fraud prevention, information technology, and store operations;
- professional advisers such as attorneys, accountants, insurers, and auditors;
- government authorities, courts, or other parties when required by law or when we reasonably believe disclosure is necessary to protect rights, safety, or property; and
- business transaction parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
We do not sell personal information for money. Depending on how cookies, advertising tools, and similar technologies are configured, certain disclosures may be considered "selling," "sharing," or targeted advertising under some privacy laws. You may have rights to opt out of those activities as described below.
5. Payments
Payments are processed through Shopify and/or third-party payment providers. We do not intend to collect or store complete payment card numbers through the Services. Payment providers may collect and process payment information under their own privacy policies and terms.
6. Marketing communications
Where permitted by law, we may send you marketing emails or text messages about products, promotions, and store updates if you subscribe or otherwise provide consent. You can unsubscribe from marketing emails by using the unsubscribe link in the message. You can opt out of marketing text messages by following the instructions in the message, such as replying STOP. You may still receive non-promotional messages about an order, account, or transaction.
7. Third-party links and services
The Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.
8. Data retention
We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests. Retention periods vary depending on the type of information and the reason it was collected.
9. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use care when submitting information online and notify us promptly if you believe your account or information has been compromised.
10. Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to opt out of certain targeted advertising, sales, sharing, or profiling activities, to limit certain uses of sensitive personal information, or to withdraw consent where processing is based on consent.
To make a privacy request, contact us using the details in the Contact us section. We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising privacy rights, although certain Services may depend on information that we are unable to retain or process.
If you are located in a jurisdiction that provides a right to appeal a privacy-request decision, you may ask us to reconsider our decision by replying to our response. You may also have the right to lodge a complaint with a data protection or privacy regulator.
11. United States state privacy disclosures
Some U.S. states provide additional privacy rights. Where applicable, we will process requests and provide disclosures required by the privacy law in your state. The categories of personal information we may collect generally include identifiers and contact information, commercial information, internet or other electronic activity information, approximate geolocation, professional or similar information you provide, and inferences used to personalize the Services. We use and disclose these categories for the business and commercial purposes described in this Privacy Policy.
We do not knowingly sell personal information of consumers under the age of 16. If our practices change, we will provide any notices and choices required by applicable law.
12. Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action. Where a higher minimum age applies under local law, that age will apply.
13. International visitors
If you access the Services from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. Those countries may have privacy laws different from the laws in your country. Where required, we will use appropriate safeguards for cross-border transfers.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or Services. When we make changes, we will update the “Last updated” date and post the revised policy. Your continued use of the Services after an update means the revised policy applies to your use of the Services, to the extent permitted by law.
15. Contact us
If you have questions about this Privacy Policy or want to submit a privacy request, contact Appleshine through the store’s customer support or contact form. Before publishing this policy, add the store’s current privacy contact email address and mailing address here:
Contact
Appleshine
Email: appleshine011@gmail.com